Return & Refund Policy

We want you to be satisfied with your purchase. If you are not completely happy with your order, please review our return and refund policy below.

1. Return Eligibility

You may request a return within 30 days of receiving your order.

To qualify for a return:

• The item must be unused and in its original condition.

• The item should be returned with its original packaging and accessories.

• Proof of purchase or an order number must be provided.

• The return request must be submitted within the eligible return period.

Certain products may be excluded from returns where permitted by applicable law.

2. How to Request a Return

To start a return:

1. Contact our customer support team through our Contact Us page.

2. Provide your order number and the reason for the return.

3. Wait for return instructions and approval.

4. Ship the approved item according to the instructions provided.

Please do not send items back without contacting us first.

3. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible.

Include your order number and clear photos showing the issue.

We will review the situation and work with you to arrange an appropriate resolution, which may include a replacement or refund.

4. Refunds

Once your returned item has been received and inspected, we will notify you of the refund decision.

Approved refunds will be issued to the original payment method.

Please allow approximately 5–10 business days for the refund to appear, depending on your payment provider and financial institution.

5. Return Shipping Costs

Unless an item is defective, damaged, incorrect, or otherwise required by applicable law, customers may be responsible for return shipping costs.

Original shipping charges are generally non-refundable unless otherwise required by law or agreed upon by our customer support team.

6. Exchanges

If you need a different size, color, or product, please contact our customer support team.

Exchange availability depends on product availability.

7. Order Cancellations

If you wish to cancel an order, please contact us as soon as possible.

We will do our best to assist before the order has been processed or shipped.

Once an order has shipped, it may no longer be eligible for cancellation.

8. Late or Missing Refunds

If you have not received an approved refund:

• Check your original payment account.

• Contact your bank or payment provider.

• Allow additional processing time if necessary.

If the refund is still missing, please contact our customer support team.

9. Contact Us

For questions about returns, refunds, or exchanges, please reach out through our Contact Us page.

We appreciate your understanding and the opportunity to make things right.